IMPORTANT MESSAGE
Dinner Thyme

Dinner Thyme’s Terms of Service


Thank you for using Dinner Thyme! Your use of the Dinner Thyme website constitutes your agreement with the conditions that follow. Please carefully read the following terms of use and disclaimer before using this website. We reserve the right to revise these conditions at any time. You agree to check this section periodically to be aware of any changes and your continued use of the website will be considered your agreement to any modified conditions. Please do not use the website if you do not agree to these conditions.

This agreement is an agreement between you and Clear Cut Meals, Inc DBA Dinner Thyme (“Dinner Thyme”) that states the terms and conditions under which you may use the website and use the Dinner Thyme service. The Dinner Thyme service includes the processing, prepping, packaging, and delivery of product orders. Your use of the Dinner Thyme service and website implies your agreement to the terms and conditions set forth in this document. If you do not agree with all of the terms and conditions, please do not use the website or the Dinner Thyme Service. If you have any questions about this agreement or the website please email our customer service team.

Dinner Thyme Satisfaction Guarantee

All of our products and services are backed by a 100% customer satisfaction guarantee. If you are dissatisfied for any reason, we want to know and we want to make it right. Contact us via Email.

Dinner Thyme Service

Price and Availability - Dinner Thyme strives to provide our customers with the best available products at the best possible prices. Our goal is to fulfill 100% of each order, but given the perishable nature of many of our products, an item may be occasionally unavailable. In some cases, substitutions with a similar item may be made if an advertised product becomes unavailable. If you're not satisfied with the replacement, please email us.

Changes / Cancellations of orders - Changes and cancellations of orders that are pending or all submitted orders must be made before the posted "Make Changes Before" / "Cutoff" date and time - currently Thursday at 12 Noon. Cancellation of orders after the "Make Changes Before" / "Cutoff" date and time will result in a full charge.

Delivery of Products - Dinner Thyme uses proprietary packaging techniques to maintain the quality and freshness of your products. To ensure the continued freshness of products after delivery, we recommend that you refrigerate perishable items after receiving them. If you are not home when a delivery arrives, our delivery person will leave the package for you at your door. Since our food is packaged with insulated liners and gel packs, it will remain cold and fresh until at least 10pm. Dinner Thyme will not be responsible for delivered packages that aren't refrigerated by 10pm of the delivery day. In the case of inclement weather or unforeseen delivery complications, it may be necessary to make adjustments to our delivery schedule, which will cause us to suspend chosen delivery dates and times. If there will be a significant delay, a customer service representative may call or e-mail you to let you know the status of your delivery time. We will deliver your order as quickly as possible when the conditions permit. We will never deliver an order past 9:00PM without a customer's consent. If your designated delivery location or day is inaccessible, or we can not deliver your order for any other unexpected reason, we will contact you to determine the best alternate location and/or date.

You agree that you are responsible for having someone at your specified delivery address to accept the package. If someone is not available to accept the package, you give consent for the delivery personelle to use their best judement. Dinner Thyme will not be responsible for packages when there is not someone to at your specified delivery address to accept them.

Credit Card Payment

By providing your credit card information to Dinner Thyme you agree that Dinner Thyme may immediately authorize your credit card for payment for any charges incurred under your account. Credit card charges will appear as charges from our corporation Clear Cut Meals, Inc. You are fully responsible for all activities that occur under your account, and you agree to be personally liable for all charges incurred under your account. Your liability for such charges shall continue after termination of this agreement. If you have any questions or concerns about a Dinner Thyme charge on your credit card statement, please email customer service.

License and Proprietary Rights

Copyright and Ownership - All website content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are the property of, or duly licensed to, Dinner Thyme. Consent is granted to view, electronically copy, and print in hard copy portions of this website for the sole purpose of placing an order with Dinner Thyme for your use. Any other use of materials on this website, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of Dinner Thyme is strictly prohibited. You acknowledge that Dinner Thyme and/or third-party content providers remain the owners of such material and that you do not acquire any of those ownership rights by downloading copyrighted material. Dinner Thyme reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately upon notification from Dinner Thyme.

Access to the Dinner Thyme Service

You hereby represent that you are an adult (18 years or older) and have the power and authority to enter into this Agreement and perform your obligations hereunder.

Username and Passwords - Access to the Dinner Thyme Service is achieved through the use of a user name and a password that you choose during the registration process. You are solely responsible for any authorized or unauthorized access to your account by any person. You agree to bear all responsibility for the confidentiality of your password and all use or charges incurred from use of the Dinner Thyme Service with your password. You agree to inform Dinner Thyme promptly of any unauthorized use of your password and you will remain liable for any use of the Dinner Thyme Service until you notify Dinner Thyme.

Your Account

You are responsible for all charges to your account, including applicable taxes and purchases by you or anyone you allow to use your account to access the Dinner Thyme Service. You agree that you will provide accurate personal and payment information and that you are exclusively responsible for any information you provide to Dinner Thyme, and accept responsibility for all activities that occur under your account or password. You agree to comply with all laws applicable to your activities on the website and with this Agreement.

Security - Our website encrypts your credit card and bank account number prior to transmission over the Internet using secure socket layer (SSL) encryption technology so that the data cannot be read as it travels over the Internet. Dinner Thyme will exercise commercially reasonable efforts to ensure that your payment information remains confidential, and is available only to personnel who have a need to know such information in connection with providing you the Dinner Thyme Service.

Acceptable Use Policy

  1. Disseminate or transmit material that, to a reasonable person, may be abusive, obscene, pornographic, defamatory, harassing, grossly offensive, vulgar, threatening, or malicious.
  2. Disseminate or transmit files, graphics, software, or other material that actually or potentially infringes the copyright, trademark, patent, trade secret, or other intellectual property right of any person.
  3. Create a false identity or otherwise attempt to mislead any person as to the identity or origin of any communication.
  4. Interfere with, disrupt, or attempt to gain unauthorized access to other accounts on the Dinner Thyme Service or any other computer network.
  5. Disseminate or transmit viruses, Trojan horses, or any other malicious code or program.
  6. Engage in any other activity deemed by Dinner Thyme to be in conflict with the letter or intent of this Agreement.

Warranty Disclaimer; Limitation of Liability; Indemnification

YOU EXPRESSLY UNDERSTAND AND AGREE THAT Dinner Thyme WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF USE, DATA OR OTHER INTANGIBLE LOSSES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL Dinner Thyme’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID Dinner Thyme IN THE LAST MONTH OF YOUR SUBSCRIPTION, OR $100; WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.